This notice is provided under Article 10 of Turkish Personal Data Protection Law No. 6698 (KVKK) to explain how your personal data is processed when you use and shop on Motorsiklet Parçası.
1. Data controller
Your personal data is processed by the seller operating Motorsiklet Parçası as data controller. The controller's name, address and contact details are shown in the site footer and on the contact page.
2. Personal data processed
- Identity: name and surname; Turkish ID number where required for invoicing.
- Contact: email address, phone number, delivery and billing address.
- Customer transactions: orders, cart, returns, requests and reviews; motorcycles saved to your garage.
- Finance: invoice and payment information (card details are not stored by us; they are processed by the payment institution).
- Transaction security: IP address, session and transaction logs, agreement acceptance records.
- Marketing: campaign and newsletter preferences, only if you give consent.
3. Purposes and legal bases
| Purpose | Legal basis (KVKK Art. 5/2) |
|---|---|
| Taking, preparing and delivering orders; returns and exchanges | Formation and performance of a contract (c) |
| Invoicing, accounting and statutory retention | Legal obligation (ç) and provision by law (a) |
| Customer service, answering requests and complaints | Performance of a contract (c), legitimate interest (f) |
| Account security, fraud prevention, transaction logs | Legal obligation (ç), legitimate interest (f) |
| Protecting rights in disputes | Establishment, exercise or protection of a right (e) |
| Sending commercial electronic messages | Explicit consent (KVKK Art. 5/1) and approval under Law No. 6563 |
| Analytics and advertising cookies | Explicit consent (your cookie preferences) |
4. How data is collected
Your data is collected electronically through registration, order, contact and part request forms, your account page, email correspondence and cookies used on the site.
5. Transfers
Within the purposes above, your data may be shared with:
- carriers, to deliver your order;
- payment institutions and banks, to take and refund payments;
- service providers we use for hosting, email delivery and e-invoicing;
- authorised public bodies and courts, on request.
If you consent to analytics cookies, the provider of these services may be located abroad; such transfers are made in line with Article 9 of the KVKK.
6. Retention
Your data is kept for as long as the purpose requires and for the retention periods set by legislation (e.g. the Tax Procedure Law, Turkish Commercial Code and Distance Contracts Regulation); it is then erased, destroyed or anonymised.
7. Your rights (KVKK Art. 11)
By applying to the data controller you may:
- learn whether your data is processed and request information about it;
- learn the purpose of processing and whether it is used accordingly;
- know the third parties in Türkiye or abroad to whom it is transferred;
- request correction of incomplete or inaccurate data, and erasure or destruction where the conditions are met, and ask that these actions be notified to third parties;
- object to an outcome against you resulting from analysis by automated systems;
- claim compensation for damage caused by unlawful processing.
8. How to apply
Send your request in writing, with information allowing us to verify your identity, or from the email address registered with us to the email address on the contact page. Requests are answered free of charge within 30 days at the latest, depending on their nature. You can withdraw consent to commercial messages at any time in your account settings or via the link in each message.