Frequently Asked Questions

Select your make and model in the bike selector to list only compatible parts. Every product page has a table of compatible models; if the product name includes a year range, check your bike's model year on its registration document. If unsure, contact us with your motorcycle's make, model, year and VIN.

Paid orders are prepared and handed to the carrier within 0–1 business days; delivery usually takes 1–3 business days depending on your city. From confirmation to delivery usually takes 1–4 business days in total. No parcels leave on weekends or public holidays.

Payment methods currently available:. When card payment is offered, it is processed by a licensed payment institution with 3D Secure; your card details are never stored on our site.

You can withdraw within 14 days of delivery. Submit a request with your order number from My account › My orders or the contact page, then send the product unused and not fitted with the carrier we specify. Your payment is refunded within 14 days of your withdrawal notice reaching us.

Shipping costs ₺89.90 and is added at checkout. Orders of ₺1,500.00 or more ship free.

Orders are shipped with Yurtiçi Kargo, Aras Kargo, MNG Kargo and PTT Kargo. When your order ships, the carrier and tracking number are emailed to you.

Members can see order status and the tracking link under My account › My orders; guests can use the Track order page with their order number and email address.

Yes. You can check out as a guest and the order details are emailed to you. With an account you can save addresses, follow all your orders in one place and add your motorcycles to your garage.

We offer both genuine (OEM) and aftermarket options. The product's specification table has a “Part type” row: products explicitly named as genuine/OEM parts are shown as “Genuine”, while products with wording such as “OEM Quality” or “Aftermarket” are shown as “Aftermarket”. If the row is missing, the supplier didn't state the part type; ask us before ordering.

Every product ships with an invoice. For a company invoice, choose the corporate invoice type at checkout and enter the company name, tax office and tax number.

When card payment is enabled, the instalment options available for your card and order total are shown at checkout. The number of instalments and any interest are shown clearly before you confirm payment.

Bank transfer can be used only when it is offered as an option at checkout; payment methods currently available:. If you choose bank transfer, our bank details are shown in the order confirmation and email. Make the payment within the time stated in the confirmation, with your order number in the reference; orders not paid in time are cancelled automatically. Your order is prepared once the payment reaches our account.

Check the parcel in front of the courier. If it is crushed, torn or wet, ask for a damage report, refuse the parcel and contact us with your order number. We'll send a replacement or refund you.

Under the Distance Contracts Regulation, withdrawal doesn't apply to products whose packaging has been opened and which can't be returned for health or hygiene reasons (e.g. opened engine oil, brake fluid and other liquids), products made to order and products mixed with other items after delivery. Your legal rights for faulty products are unaffected.

Refunds are made within 14 days of your withdrawal notice reaching us. Card payments are refunded to your card and appear within a few days depending on your bank; bank transfer and cash-on-delivery payments are refunded to an IBAN in your name.

Please contact us with your order number before using or fitting the part. For faulty or incorrect items you can choose an exchange, repair, price reduction or refund, and we cover the shipping costs.

First select your make and model in the bike selector and browse the categories; you can also search by part name, code or number. If you still can't find it, write to us via the contact page with your motorcycle's make, model, year, VIN and the part you need, and we'll get back to you if we can supply it.

Pad life varies so much with riding style, load and pad type that no fixed mileage applies. Check pads at every service and before long trips, and replace them when the friction material is down to about 2 mm or the wear groove has gone. The limit in your owner's manual always applies.

Your owner's manual sets the interval and oil type; severe conditions such as short trips, heavy traffic, dusty roads and high temperatures call for more frequent changes. Use motorcycle oil meeting JASO MA/MA2 for geared (wet-clutch) bikes or JASO MB for dry-clutch scooters, in the viscosity your manual specifies (e.g. 10W-40), and replace the oil filter at every change.

Go by the code on the old battery (e.g. YTX7A-BS, YTZ10S) and the terminal positions; an “L” in the code (e.g. YTX7L-BS) means reversed terminals. Capacity (Ah) shouldn't be lower than the original and the battery must fit the tray. After filling a dry-charged battery with acid, fully charge it with a charger before fitting.

Parts such as filters, spark plugs, mirrors and simple accessories can be fitted with basic tools. Brakes, suspension, engine internals and electrical parts need experience for safety and correct torque values; if unsure, have them fitted by a qualified workshop. Check compatibility before fitting, as damage during fitting can affect your right of withdrawal.