# Preliminary Information Form

> Information given to consumers before ordering: seller details, products and prices, payment, delivery, right of withdrawal and complaints.

Under Article 5 of the Distance Contracts Regulation, you are informed of the following before placing an order. Your order-specific Preliminary Information Form, with the products in your cart, amounts, delivery address and payment method, is shown at checkout, and the order is not completed without your approval.

## 1\. Seller details

The seller's name, full address, phone and email, tax and MERSIS details are shown in the “Seller information” section at the bottom of this page.

## 2\. Main characteristics of the products

Product names, main features, compatible motorcycle models, part type (genuine/aftermarket) and any sizes are given on the product pages.

## 3\. Price and payment

- Prices include VAT. The shipping fee (₺89.90) and any payment-method charges are shown separately before you confirm.
- Available payment methods: .

## 4\. Delivery

Products are shipped to the address in the order form. Orders are handed to the carrier within 0–1 business days and usually delivered within 1–4 business days; the legal maximum is 30 days.

## 5\. Right of withdrawal

You may withdraw within 14 days of delivery without giving a reason. How to withdraw, exceptions and refunds are explained in [Returns & Exchanges](https://motorsikletparcasi.com/en/page/returns-and-exchanges) and the [Distance Sales Agreement](https://motorsikletparcasi.com/en/page/distance-sales-agreement).

## 6\. Complaints

You can send requests and complaints via the [contact page](https://motorsikletparcasi.com/en/contact). In a dispute you can apply to Consumer Arbitration Committees within the monetary limits announced by the Ministry of Trade, and to Consumer Courts above those limits.

## 7\. Storage of the agreement

The Preliminary Information Form and Distance Sales Agreement you approve are stored with your order and sent to you in the confirmation email and on your order page.

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- Source page: https://motorsikletparcasi.com/en/page/preliminary-information-form
- Last updated: 2026-10-09
- Türkçe sürüm: https://motorsikletparcasi.com/sayfa/on-bilgilendirme-formu.md
- Site overview: https://motorsikletparcasi.com/en/llms.txt
- Append .md to the URL of any product, category, motorcycle, brand, blog or company page on this site to get its Markdown version.